Quality Policy

The Management of Nexcon Telecomunicaciones has approved this Quality Policy, which must serve as a guide for the way in which our entity and all the people who make it up develop and direct all their activities, responsibilities and relationships, based on satisfying the needs and requirements of its clients and users, committing to good professional practice and providing products/services that comply with their intended use, taking into account the importance of orienting ourselves towards understanding our interest groups and preventing and providing a quick and effective response to any risk situation. , in our purpose of providing the best service, offering professionalism and quality in our telecommunications projects, systems and products, responding to the technological needs and demands that our clients pose to us, thus contributing to facilitating the development of their activity, we must understand quality as a fundamental strategy for its achievement and sustainability.

At Nexcon Telecomunicaciones we consider as one of the fundamental values the continuous improvement of the quality of our products/services and the satisfaction of our clients and interested parties, integrating dialogue and understanding with our interested parties into our governance strategies, as well as the incorporation into our objectives of your requirements and expectations as a fundamental pillar of our mission, vision and values.

Our mission is to provide the best service, offering professionalism and quality in our telecommunications projects, systems and products, responding to the technological needs and demands that our clients pose to us, thus contributing to facilitating the development of their activity. To achieve this, we combine a heterogeneous offer of services and a varied range of products, in which functional knowledge of the areas in which we provide experience and generate differential value for our stakeholders is materialized.

Our vision is to be technological references in project engineering and computer and telecommunications services to help our clients achieve their business objectives, modernizing their activity with the highest levels of quality and safety, and in accordance with the regulatory and legal requirements applicable in each case, contributing to social well-being and sustainable development.

As part of the commitment and leadership of the management of Nexcon Telecomunicaciones, the necessary resources, responsibilities and mechanisms have been established for the adequate implementation, development and commitment to permanent continuous improvement of a QUALITY MANAGEMENT SYSTEM, aligned with the requirements of the standard. international ISO 9001:2015.

Our QUALITY MANAGEMENT SYSTEM is designed and implemented through concrete actions that are defined in policies, procedures, controls and defined measures, it is subjected to periodic evaluations and reviews, its main commitments are:

• Quality and its improvement are the responsibility of all members of Nexcon Telecomunicaciones starting from the Management.
• Quality is obtained by planning, executing, reviewing and improving the Management System, keeping in mind at all times the context of the organization, both internal and external.
• Quality is oriented towards the Satisfaction of all our interested parties through the commitment of the entire organization to meet their needs and requirements, as well as the legal and regulatory requirements and those of the products / services.
• The Quality of our products / services is supported by the effectiveness of the Quality Management System in which preventing errors is a fundamental aspect, always seeking continuous improvement of our management system.
• Quality directs us to pay maximum attention to technological evolution and the possible improvements that new technologies make available to us.
• Quality requires the participation and collaboration of everyone, so this Policy is disseminated to all Nexcon Telecomunicaciones staff for their knowledge and understanding

To achieve these commitments we have designed and approved specific objectives that are measured and evaluated periodically.